Last updated: 13 November 2026. Version 1.0.
1. Who we are
Samling (samling.cloud) is operated by Aasyn Studio, Danish company reg. no. (CVR) 46034597, Bülowsgade 41, 8000 Aarhus C, Denmark, email hello@samling.cloud (“we”, “us”).
Payments are handled by Polar Software, Inc., 3500 South DuPont Highway, Dover, DE 19901, USA (“Polar”). Polar is the merchant of record and therefore the formal seller. Polar collects the payment and any VAT and sends your receipt. We provide the service and handle customer support, withdrawals and refunds. Polar’s own buyer terms apply to the payment itself.
2. The service
As the owner, you create a Samling (a collection) and share a link or QR code with your guests. Guests can upload photos and videos without an app or an account. Anyone with the link can view and save everything in the Samling. Only share the link with people who may see the content.
3. Plans and prices
Free: 0, 100 MB, open for 30 days from when it is created. One free Samling per account at a time.
15 GB: 249 kr. / €35 / $35, open for 12 months from the first upload.
30 GB: 299 kr. / €39 / $39, open for 12 months from the first upload.
All payments are one-time payments. There is no subscription and no automatic renewal. Prices in kroner and euros include VAT. The final price, with the VAT or sales tax for your country, is shown in the checkout before you pay.
Upgrade: A 15 GB Samling can be upgraded to 30 GB for the difference: 50 kr. / €4 / $4. The upgrade does not change the end date.
Extension: A paid Samling can be extended by 12 months for about half the price of its plan: 125 kr. / €17 / $17 for 15 GB, 149 kr. / €19 / $19 for 30 GB. The extension is added to the end date. A closed Samling opens again for 12 months from the day of payment.
4. Purchase
The contract is concluded when payment is completed in Polar’s checkout. You receive a receipt from Polar and a confirmation email from us. The confirmation includes these terms, information about your right of withdrawal and your request for the Samling to start immediately.
5. Right of withdrawal
You may withdraw from a purchase within 14 days of the day of purchase without giving any reason. The 14 days start the day after the day you bought, and run until the end of the 14th day (Danish time).
Starting immediately. Before you pay for a plan or an upgrade, you ask us to start your Samling immediately by ticking a box. This lets you use your Samling during the withdrawal period. You keep your right of withdrawal.
What you pay if you withdraw. You pay for the time your Samling has been in use, counted in started days (24 hours) from the first upload, or from the purchase if there were uploads before it, until you withdraw:
Amount you pay = price × days in use ÷ 365, rounded down to whole kroner, euros or dollars.
The rest is refunded. Example: You bought 30 GB for €39 and withdraw 10 days after the first upload. You pay €39 × 10 ÷ 365 = €1 and get €38 back. If nothing has been uploaded, you get the full amount back.
Upgrade: If you withdraw from an upgrade, the amount is calculated the same way from the upgrade price, and your Samling goes back to 15 GB with the same end date. If it holds more than 15 GB, new uploads stop, but no content is deleted because of it.
Extension: An extension is refunded in full if you withdraw within 14 days of purchase. The 12 months are taken off the end date again.
A plan you have paid for but not yet used for a Samling is refunded in full.
If you withdraw from a plan, any upgrade or extension bought for the same Samling afterwards is withdrawn with it.
Free plan: There is nothing to withdraw from, as nothing is paid.
How to withdraw. Use “Refund purchase” on your Account page in Samling, or go to app.samling.cloud/withdraw and sign in. You can also send a clear statement to hello@samling.cloud, for example using the model withdrawal form below. You will immediately receive an email confirming your withdrawal. It is enough to send your statement before the deadline.
Refund. We refund you no later than 14 days after receiving your withdrawal. The refund is made through Polar, using the same payment method you used, at no cost to you.
After withdrawal. When you withdraw from a plan, the Samling closes for new uploads. All content can still be viewed and saved for 30 days and is then deleted, see section 6. After withdrawal we do not use your or your guests’ content for anything other than keeping it available for those 30 days.
6. Closing and deletion
A Samling closes for new uploads when its period ends, when you withdraw from its plan, or when its payment has been fully refunded. Anyone with the link can then view and save the content for 30 days. The owner receives an email when the Samling closes, 7 days before deletion and the day before deletion. After 30 days the Samling and all content are permanently deleted and cannot be restored. Keep your own copies of anything you want to keep.
7. Content
You and your guests keep all rights to what you upload. You only grant us the rights we need to store, process and display the content in the Samling.
Whoever uploads content is responsible for having the right to it and for the people shown being comfortable with it being shared. Illegal content is not allowed, including child sexual abuse material, content that infringes others’ copyright or privacy, and content that harasses or threatens.
Anyone can report content they believe is illegal by writing to hello@samling.cloud. We may remove illegal content and close Samlinger used in breach of these terms. If we remove content, we notify the person affected and give our reasons, unless the law prevents it.
8. Availability and defects
We work to keep Samling running at all times but cannot guarantee uninterrupted service. If the service is defective, you have the rights that apply to consumers under the law for digital services, such as having the defect fixed, a price reduction or ending the contract. Contact us at hello@samling.cloud.
9. Liability
We are not liable for indirect losses. Our total liability is limited to the amount you paid for the Samling concerned. This limit does not apply in cases of intent or gross negligence, and it does not restrict your mandatory rights as a consumer.
10. Changes
We may change these terms for future purchases. A Samling you have already bought follows the terms that applied when you bought it, unless the change is only to your benefit.
11. Complaints
Write to hello@samling.cloud if you want to complain. If we cannot resolve it, you can complain to the Danish Consumer Complaints Board (Nævnenes Hus) via forbrug.dk. If you live in another EU country, the European Consumer Centre in your country can help.
12. Governing law
Danish law applies. This does not deprive you of the protection you have under mandatory rules in the country where you live.
Annex: Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To Aasyn Studio, Bülowsgade 41, 8000 Aarhus C, Denmark, hello@samling.cloud:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service: [name and plan of the Samling]
Ordered on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date
(*) Delete as appropriate.